Privacy policy

At Aainaa Design, we respect and are deeply committed to protecting your privacy. Publishing, selling, or renting your personal data or information to any third party for marketing purposes is strictly against our corporate ethics and values.

Please read this Privacy Policy thoroughly to understand how we collect, use, and safeguard your personal information. By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our platform.

1. Collection of Personal Information

In the course of registering, browsing, placing an order, or inquiring about bespoke tailoring, you may voluntarily disclose certain Personal Information including, but not limited to:

• Your full name and residential/delivery address.
• Your contact email address and mobile or telephone number.
• Your custom body measurements and sizing preferences.

Prior to completing any transaction or registration, if you wish not to disclose any Personal Information, you may refrain from doing so. However, please note that if you withhold requested data, the registration or tailoring process may remain incomplete, and you may be unable to fully avail of our custom clothing or delivery services.

2. Use of Your Information

We use your Personal Information for two primary purposes:

To process, tailor, and fulfill your handcrafted orders and arrange precise deliveries.
To provide you with the best possible customer support, including post-purchase alterations for up to 45 days.

3. Third-Party Service Providers & Security

We use trusted third-party service providers (such as Shopify for hosting our e-commerce store, secure payment gateways, and registered courier firms) to process your transactions and monitor user interest.

• Our platform may contain links to external third-party websites. If you click on those links, you leave our site.
• We are not responsible for the privacy practices, security, or content of these third-party platforms. They may collect information such as your IP address, browser specifications, or operating system under their own standalone privacy policies. We encourage you to review their policies upon entering their sites.

4. Privacy Guarantee & Information Sharing

We guarantee that we will never sell or rent your personal information to third parties for their marketing campaigns. Your Personal Information may be shared only under the following limited circumstances:

• If we have your explicit consent or deemed consent to do so for order fulfillment purposes.
• If we are compelled or required by law, regulatory authorities, or judicial orders to disclose information to protect our legal rights, address fraud, or secure our platform.

5. Mobile Privacy

We offer mobile-optimized access to our website and services. The provisions of this Privacy Policy apply universally to all access and usage via mobile devices and smart applications.

6. Contact & Grievance Information

For any questions, concerns, updates to your personal data, or specific custom-sizing inquiries, please contact our team at:

Aainaa Design
Email: aylinstuudio@gmail.com
Boutique Location: Kakkanad, Kochi, Kerala, India